Shipping & Delivery Policy

Effective date: 6 October 2026

1. Fulfilment

Ace of Raves products may be produced and dispatched by third-party fulfilment partners, including Printful. Your purchase remains a contract with Ace of Raves Ltd.

2. Processing and delivery estimates

Where available, estimated production, dispatch and delivery times will be shown on the product page or at checkout. Estimates are not guaranteed delivery dates unless we expressly agree a date with you.

Unless otherwise agreed, we will deliver goods within the period required by applicable consumer law.

3. Delivery charges

Delivery charges will be shown before you place your order. Charges may vary by destination, service and the products in your basket.

4. Multiple parcels

Items in the same order may occasionally be produced at different facilities or arrive in separate parcels. Where this happens, you will not be charged extra delivery fees after the order has been accepted unless you have agreed to them.

5. Incorrect addresses

Please check your delivery address carefully before completing checkout. If you notice an error, contact ace@aceofraves.co.uk immediately. We cannot guarantee that an address can be changed once fulfilment has started.

6. Delivery problems

If a parcel is materially delayed, lost or shown as delivered but cannot be found, contact us so we can investigate with the carrier or fulfilment partner.

7. International orders

If international delivery is offered, customs charges, import duties or local taxes may apply unless the checkout expressly states that they are included. Delivery times may also be affected by customs procedures.

8. Contact

For delivery questions email ace@aceofraves.co.uk.